Robex Consulting Ltd Privacy Policy

Name: Owain Robinson

Contact email: info@robexconsultingltd.co.uk

Data we collect: Personal identifiers such as Name, Company, Email and Phone Number, as per the contact form or chat function.

Why do we collect this information: For the purposes of contacting interested parties who have submitted enquiries via our website.

How is the information used: It is used solely for the purpose of contacting prospective clients.

Is this information shared: No, the information is not shared with other parties.

Where is it stored: Data is securely stored on GoDaddy.com and Robex Consulting's IT system.

How long is the data stored: Data is stored for up to one year after cessation of contact. At which point it will be deleted from our systems. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@robexconsulting.co.uk

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk